Reference

dhankasri Terms & Conditions for India

These Terms & Conditions set the rules for your account, the checks we may ask for, and the limits that apply when local law controls access.

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dhankasri dhankasri Terms & Conditions for India
CONTACT PATHS

Where You Reach Our Team

If any part of these terms feels unclear, use the path inside your account first, because it connects your message to the right record. We also accept policy questions through the contact form and email path shown on the site. For requests tied to identity checks, payment records, or a change in your details, send the same account ID each time so we can answer against one file.

Team online

Live Chat

Use chat from your account area for questions on access, verification, or a term you want explained in plain language. We keep the thread linked to your profile so the reply stays tied to the right record.

Email

Send a written request by email when you need a copy of the current terms, a correction to your saved details, or a record of an earlier query. Include your account ID and the page link.

Contact Form

Use the form if login is blocked and you still need to raise a policy point. Add your state, phone number, and the exact issue so we can match the request before we reply.

DATA HANDLING

How We Handle Records

We keep only the records needed to run your account, check requests, and answer policy questions.

Account Data

We use your name, phone number, and account ID to match sign-in, support, and verification requests. That keeps your file attached to the right profile when you ask about a rule or a past action.

Cookie Use

Cookies keep session state, remember where you left off, and help us recognise repeat logins on the same device. They also reduce repeated checks while you move through the account area.

Login Security

Keep your password private and never share one-time codes with anyone, including anyone asking from a chat thread. If we detect a login pattern that looks risky, we may ask for extra proof.

Record Retention

We store some records after closure when the law, an audit need, or a dispute requires it. When the retention window ends, we remove or archive the file according to that record type.

Change Requests

If your name, number, or other saved detail needs correction, send proof that matches the account. We will compare the request with existing records and update what the law allows.

Policy Contact

For a clause you do not accept, a change request, or a question about access, contact support from the account area. That path helps us verify who you are before we handle the request.

Questions About These Terms

These answers cover the points people check first before opening an account: acceptance, updates, data use, access, and who to contact if something changes. If your case depends on a state rule or a payment check, the current text on this page and the contact route in your account are the ones to use. Read the answer that matches your request, then send the same details shown in your profile.

You agree to the rules on this page and any linked policy that applies to your account. If you do not accept them, do not open or use the account. Continued use means you accept the current version.

Yes. We may update them when the law, our checks, or our service flow changes. We place the current version on this page, and the updated text applies from the time shown unless a legal rule says otherwise.

We use your details to run sign-in, verify requests, handle support messages, and keep the site secure. We do not use them for anything outside the account rules unless the law or a required check asks for it.

If a state rule, device issue, or missing check stops access, we follow the law and the account status shown in our system. Where local law permits, you can contact us for the reason and the next step that applies to your profile.

We keep account and message records for as long as needed to run the account, resolve a dispute, or meet legal duties. After that, we remove or archive them according to the retention period tied to the record type.

Yes. If your name, phone number, or other saved detail is wrong, send a request through the support route with proof that matches the account. We will check the request and update the record when it is allowed.

Start with the support channel in your account, because it links your message to the right record. If that route is not available, use the contact form or the email path listed on the site.

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